SECURE CHECKOUT HELP
Choose a subject below for additional help:
1. Shipping Policies / Fees:
If the shipping cost does not display on this shopping cart page, it is because you are not logged in to an existing account already created / or you are a new customer. Once you enter your shipping address into the next page (Billing & Shipping Information Page), your shipping charges will be calculated into the total of your order. Our shipping structure and fees are as follows:
- Standard Shipping: $4.99
Standard (3 - 5 business days) shipping is our most basic option, and is a flat rate of $4.99. We offer free shipping on orders over $99.00 shipping to the US. We ship using USPS and UPS, at our discretion. Depending on the size and weight of the package USPS orders will be shipped either First Class or Priority Mail, or UPS Ground.
- Second-Day Delivery: $12.99
UPS Second Day Delivery is $12.99 for US only. Some orders may cost more, you will be contacted with the price difference. Same day shipping for UPS Second-Day orders available if the order is placed before 4PM EST.
- Next-Day Delivery : $25.99
UPS Next Day Delivery is $25.99 for US only. Some orders may cost more, you will be contacted with the price difference. Same day shipping for UPS Next-Day orders available if the order is placed before 4PM EST.
- Canadian Orders:
All Canadian orders are shipped via International Air Mail USPS. Shipping costs depend on the weight of the package. Most orders will ship for $6.99. Customers will be contacted via email if there is a difference in the shipping costs. All Canadian packages are shipped at the customer's risk. Please allow up to 25 business days for delivery.
If you are using PayPal or Google Checkout to pay for you order, you will use shipping information that you have created in either PayPal or
Google Checkout, and the same shipping costs will apply.
2. Sales Tax Fees: Only residents of the state of Arizona are charged sales tax of 8.30%. There is no sales tax for all other sates and Canada. If tax does not show on the Shopping Cart Page, it is because you are not signed in to your existing Abacus24-7 account, or you are a new customer. Sales tax is added if applicable when you have entered in your shipping and billing address on the next page (Billing & Shipping Information Page) or as your billing address specifies in PayPal or Google Checkout.
3. Site Security:
Abacus24-7 is protected by C-O-M-O-D-O Group Security. All confidential information and secure checkout pages protected by HackerSAFE.
- Personal Information: All personal information collected by Abacus24-7 needed to complete this order is kept completely confidential. Such information includes name, email address, physical address, telephone number and credit card information. Abacus24-7 does not rent, sell or lease any information to any third-party or affiliate companies. Additionally, any email correspondence sent by Abacus24-7 is fully compliant with the Anti-Spam policy of the CAN-SPAM Act of 2003.
4. Guarantee Policy:
- 30 Day Risk-Free Return Policy - If for any reason you are not satisfied with your purchase, you are free to
return it for an exchange or full money-back refund within 30 days of
purchase... no questions asked.
- 1 Year Exchange/Refund Guarantee: Our ink products are guaranteed against any defects or malfunctions for 1 Full Year. In the event that your product is defective, you can return it for an even exchange or full money-back refund. All other products (cables, hardware, paper, etc.) also comes with a 1 Year Warranty against defects and malfunctions.
5. Using PayPal or Google Checkout for payments: Instead of using Abacus24-7's Secure Checkout, you have the option to use PayPal or Google Checkout to complete your transaction. You can use your existing PayPal or Google Checkout account, or you have the option to create a new account with either service. To use PayPal or Google Checkout, simply go back to the Shopping Cart Page (click on the "My Cart" link on the top right of the page). Once there, choose either the PayPal button or the Google Checkout button which appear under the shopping cart contents, on the right side of the Shopping Cart page.
6. Contacting Us: If you need further assistance, please call our toll-free Customer Service 24 Hours a Day at 1-866-787-1223, or email us at firstname.lastname@example.org
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